10 Best Text Chat Operator Jobs From Home 2024: (Who’s Hiring Right Now)

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Are you seeking authentic Chat Operator jobs that pay well from home?

I wanted to avoid scams, so we contacted legitimate chat operators and asked them who they work for and how much they make.

That is exactly what you will find in this article: real chat operator jobs that people are doing right now!

If you’re a mom, you should also look at our list of the best stay-at-home mom jobs.

To make sure we’re all on the same page about what this position entails, go through these questions which will bring us all on 1 page. 

What is a Chat Operator?

Depending on where they work, a Chat operator may have a range of responsibilities, but the main role is usually responding to client inquiries about a company’s products or services online in real-time.

Chat operators are classified as customer service or digital support.

How do you become a Chat Operator?

Most employers prefer that you have prior customer service experience, great typing abilities, and a high school certificate or GED.

Examine the job requirements for the firms listed below to discover which one you qualify for and apply for.

How much does a Chat Operator Make?

Chat Operators can expect to earn between $10 and $25 per hour.

We have a list of even more work-from-home jobs that pay up to six figures, and many of them don’t require any prior experience.

You can find it on our list of Highest Paying Work From Home Jobs.

Looking for work is a job in and of itself, so we’re here to help. We did the legwork so you didn’t have to.

I do want to emphasize that just because this is a non-phone profession does not make it any simpler.

It’s just as difficult as other phone jobs and requires your undivided attention because you could be handling multiple chats at once.

10 Best Text Chat Operator Jobs From Home 2024

The following is a list of the top 10 jobs available right now for chat operators:

1. Dyson

Dyson has become a global technological enterprise. From Auckland to Zurich, they have offices in Shanghai, Moscow, and Chicago.

In this role, you will largely communicate with their consumers via chat and email. You can also contact them through social media channels.

You can also contact them via phone at peak times or as needed. For your convenience, a USB plug-in phone is provided.

Dyson- Best Text Chat Operator Jobs From Home

The following equipment is provided: A laptop computer, keyboard, monitor, mouse, and plug-in for a phone via USB.

You will need your own high-speed internet connection as well as a peaceful workspace free of noise and other distractions.

The hours are 2 p.m. to 10 p.m. Eastern time. There are four weekdays and one weekend day. After three months, you can change your bid, and the hours are 24/7.

You are not required to make calls, except on rare occasions when a consumer is having difficulty browsing a pay link, etc.

This job pays highly, and as a result, it moves quickly. Each class only has 10 to 11 students.


Chat experience of one year. Chat experience is one of their main requirements in the interview.

Potential Earning: $16/hr.

Employment status: W2 Full-Time with Benefits such as health and wellness (medical, dental, and vision), 401K, and a large PTO (paid time off) program (including sick and holiday pay)

2. Smith.ai

Along with the fun and pleasant staff at Smith.ai, I answer calls and web chats for a variety of businesses and professionals around the United States.

It’s a fast-paced job, therefore prior phone experience is required. Applicants must be residents of the United States, Canada, or Mexico.

Smith.ai is available 24 hours a day, seven days a week. Choose between a full-time and part-time schedule.

Smith.ai Overview

We are now hiring for shifts Monday through Sunday between:

  • 10 am – 9 pm Eastern
  • 9 am – 5 pm Central
  • 8 am – 4 pm Mountain
  • 7 am – 3 pm Pacific

You must be readily available. 5 days a week, 4 hours a day (minimum of 20 hours per week, 40 hours max).

Shifts are divided into 2- to 5-hour increments. Applicants must be citizens of the United States, Canada, or Mexico.


In addition to hourly pay, bilingual receptionists can earn an additional $11/hour for their bilingual skills. Raise levels are based on performance and longevity with the company.

Benefits include:

  • Dental, vision, and medical insurance
  • Planned retirement
  • Bonuses in cash
  • Payments are made weekly

3. Kelly Connect

Kelly Connect is a company that connects you with various work-from-home options, including chat operator jobs.

Kelly Connect- Best Text Chat Operator Jobs From Home

Many people we spoke with indicated they do demand you to work weekends and holidays, so be aware of this before applying.

Potential earnings: $13.50+/hr.

4. Sitestaff Chat

Another organization that will require you to provide help with conversations that result in the highest potential quality leads for their varied clientele is Sitestaff chat.

Because of the company’s popularity, getting into it may take some time, but I strongly advise applying so that you are at the top of the list when vacancies become available.

SiteStaff Chat Overview

Multitasking and typing at 65-75 wpm (Words Per Minute) without errors are two of the most significant needs.

Other abilities required include problem-solving, dependability/flexibility, teamwork, and empathy when interacting with customers.

You should also state whether you are bilingual and have previous experience.

Employment status: Part-time worker

Potential earnings: $10/hour

How to get started: To begin started, go to Sitestaffchat.com and familiarise yourself with their tools and customers. Send your CV and application to [email protected] for assessment.

5. Mod Squad

Mod Squad is regarded as a veteran or heavy hitter in the realm of digital interaction.

Since 2007, they have been one of the greatest high-quality social media monitors/chat supporters serving clients.

The NFL, Warner Bros. Media, Topps, and PBS Kids are among their well-known clients, and this is only a partial selection.

Previously, this company was known as Metaverse Mod Squad.

Mod Squad- Best Text Chat Operator Jobs From Home

When you join the Mod Squad, you will be involved in a range of “projects,” such as moderating forums, speaking with consumers, managing communities, and buzzing on social media.

These are considered distinct projects; the type of assignment assigned to you will be determined by your ability level.

They also provide excellent advantages to their employees, such as flexible hours, 401(K), and an unlimited vacation policy, to name a few.

Employment status: Independent contractor

Potential earnings: $8-$15+/Hour

How to get started: Mod Squad’s application process is basic and straightforward. Your application will be submitted at https://modsquad.com/careers/.

Check the position you’re looking for because they do provide positions all over the world, so just make sure it’s Remote or USA employment.

6. Asurion

Asurion is a corporation that hires remote workers. They serve over 300 million consumers in a variety of jobs ranging from corporate to technical support.

Asurion- Best Text Chat Operator Jobs From Home

They’ve also offered to send you a phone and headset through the mail. This organization has a lot of room for advancement, and we’ve seen people go up in as little as 6 months.

Potential earning: The starting salary is $13.50, and they pay biweekly

Employment status: W2

7. Outplex

In addition to AT&T, Lowe’s, Revlon, Sears, and Verizon, Outplex services some of the biggest private companies in the world.

U.S. candidates are the only ones eligible to apply for Outplex work-from-home jobs.

OutPLEX Overview

Job Requirements: Typing speed of 30-50 wpm with no errors, multitasking abilities, sales experience is preferred, and a general education degree are required.

Hardwired internet and a Windows operating system are two computing needs (not MAC).

You can apply for two positions: customer service representative and multilingual customer service representative.

Answering general questions, resolving problems/clarifying concerns, and escalating unsolved issues will be among your tasks.

Employment status: Full-time

Potential earnings: $12/hour

8. TeleTech

Teletech is a secure corporation that has previously been chastised by its employees for terrible working conditions.

They have turned things around in the previous decade, focusing more on their people and their working circumstances.

TeleTech Overview

Teletech today operates in 19 countries, employs an estimated 50,000 people, and has an annual revenue of $1 billion.

Job requirements: A high school diploma or GED equivalent and at least 18 years of age are required.

Employment status: Full-time/Part-time

Potential earnings: $13/hour

9. Apple

Most people believe that in order to get into Apple, you must complete college, however, this is not the case with this position.

All Apple requires is a hardwired internet connection, two years of customer care or technical support experience, 40 wpm typing speed, and the ability to pass a background check.

Apple- Best Text Chat Operator Jobs From Home

They offer 12 sick days and 12 vacation days, as well as dental and medical insurance, employee and family discounts, and a 401(K) plan.

Another not-so-minor point is that you do not need a prior understanding of their products, and they will send you a Mac with a headset.

Furthermore, Apple will reimburse you for the quantity of internet you use!

Employment status: Full-time/Part-time

Payment Potential: $10-$25+/hour

How to get started: Apple has a whole page dedicated to informing you about their at-home advisor positions.

They assist you through the application process, then once hired, they offer a 3-6 week company-paid training program.

10. Amazon

Amazon is another large corporation that hires chat operators.

Amazon has peak seasons when the number of chats and calls is at an all-time high. Employees may be required to work up to 60 hours per week during busy seasons!

Amazon Jobs

60 hours a week may sound daunting, but it is just for a limited time.

Job requirements: At least six months of customer service experience and a high school diploma or GED equivalent.

In addition to offering benefits to their employees, Amazon offers healthcare, 401(K) plans, parental leave, paid time off, and holidays, but as opposed to Apple, you must become a full-time employee to qualify for these benefits.

Employment status: Full-time

Potential earnings: $15-$20/hour

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Conclusion: Best Text Chat Operator Jobs From Home 2024

Do any of these chat operator jobs interest you? Comment below and let us know what you think!

Jitendra Vaswani

Jitendra Vaswani is a Digital Marketing Practitioner and renowned international keynote speaker who has embraced the digital nomad lifestyle as he travels around the world. He founded two successful websites, BloggersIdeas.com & Digital Marketing Agency DigiExe of which his success stories have expanded to authoring "Inside A Hustler's Brain : In Pursuit of Financial Freedom” (20,000 copies sold worldwide) and contributing to “International Best Selling Author of Growth Hacking Book 2". Jitendra designed workshops for over 10000+ professionals in Digital marketing across continents; with intentions ultimately anchored towards creating an impactable difference by helping people build their dream business online. Jitendra Vaswani is a high-powered investor with an impressive portfolio that includes Imagestation. To learn more about his investments, Find him on Linkedin, Twitter, & Facebook.

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