LiveWatch Security Review 2020: Is It Secured Appliance?

Livewatch Review
Review
Summary
  • Review
  • Summary

8

Customer Service

8

Pricing

9

Security

8.5

Reliability

8

Monitoring

8

Features

9

Equipment

Pros

  • 1-year Return Policy
  • Cancel Anytime
  • Z-wave compatible
  • 100% cellular systme
  • Wireless Equipments
  • 12-month contract
  • Discount on home owners with high credit score
  • Fast Alert Processing
  • Easy Installation
  • Home Automation System
  • Environmental Disaster Protection
  • Outstanding Customer Support
  • DIY Installation

Cons

  • High Activation Fee
  • Equipment costs more if credit is low
  • Limited Contract

In this post, we have shared the best security solution LiveWatch Review 2020 which guarantees the best home security solutions. 

Read here the review of LiveWatch Security and features with pricing and customer reviews.

About LiveWatch Security

LiveWatch is a reputed home security company that has been in the business for more than 14 years. It provides excellent monitoring services for people in the United States.

Founded by Chris Johnson, LiveWatch has a customer base of over 200,000 homes and small businesses.

The service offers high-quality equipment and customer service which has helped them earn an A+ BBB rating as well.

Most of its clientele include U.S Defense Administration and military personnel.

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LiveWatch Review 2020: Is This Home Security Worth?

LiveWatch system provides wireless monitoring with two-layer protection. It protects both indoor and outdoor spaces of your home by using its portable motion sensor.

It secures doors, windows, garage, and alerts users in case of security breaching.

The alarm notifies users on their smartphone and they can disarm the sound with the help of its app.

In case of emergency, the alarm system can automatically dispatch police from the monitoring center. If you have installed its built-in security camera, you can check your home activity regularly.

LiveWatch Security Features:

Livewatch security system

  • Self-Installation

The best and worst part of LiveWatch is its self-installation process. Some customers may find it easy to install devices on their own while few prefer technicians to do the job.

However, LiveWatch provides user guides and tech support for its customers to install the device on their own. After installation, the technicians will run a few tests through the phone to check if it’s working properly.

Livewatch security system can be mounted on the wall or placed on the desk. It takes about 15-20 minutes to complete the whole process.

  • Crash & Smash Protection

Crash and smash protection is a patented technology of LiveWatch that secures your home from burglars.

The crash& smash technology is both software and hardware-based that prevents someone from destroying the control panel. Unwanted entry and breaking in can be avoided and alerted through this hi-tech system.

  • Automation

Livewatch provides home automation facilities for all its users. More than 40 devices can be attached to the monitoring system to control lights, locks, and temperature of your home. You can control all these devices using your smartphone from anywhere at any time.

It sells Z-wave devices which are considered to be a good range of smart home products. Some of the products include the smart bulb, in-wall switches, Z-wave smart switch, Kwikset Smartcode Wireless Keypad Deadbolt, Leverlock, and Z-wave Thermostat.

  • LiveVoice Assist

It is an add-on feature that differentiates livewatch’s alarm system with others. This is a two-way audio function that allows users to interact with the central monitoring system using their control panel.

LiveWatch currently has three central monitoring stations in the United States.

LiveWatch Security Equipment & Package

LiveWatch provides excellent home security systems. LiveWatch follows a unique approach of offering only a one-year contract after which the customer can return the equipment for a refund. These substantial equipment discounts along with minimal commitments have made LiveWatch a pioneer in the field of home security services.

The basic package comes with a panel, 2 windows/door sensors motion, keys, and motion sensor. LiveWatch has two types of plans namely,

  • Plug and Protect Basic

The basic plug and protect monitoring service costs $99 that has the basic monitoring devices like keychain remote and window sensors to wirelessly monitor your home 24/7.

It has a cellular Simon XT Alarm Panel from GE security. Apart from this, you can also buy a flood or smoke detector, Simon XT wireless talking bi-directional keypad, and an image sensor. It is an entry-level security package that can be self-installed within 15-20 minutes.

  • Plug and Protect Plus

If you wish to change your plan, LiveWatch offers a second package that is slightly superior to its basic plan.

You can upgrade to plug and protect plus plan within 90 days of your purchase while additional equipment can be added at any time.

The second plan starts at $199 that comprises an IQ control panel along with the other basic monitoring equipment. The IQ panel is a touchscreen-equipped with Wi-FI and a cellular chip. It has a built-in security camera.

In this plan, customers are allowed to connect up to 40 devices including locks, lights, thermostats, garage door sensors, and smoke detectors for automation and security.

Plug and Protect equipment has a limited lifetime warranty. There is no termination fee for canceling LiveWatch services at any time.

LiveWatch Pricing

livewatch

LiveWatch offers three monitoring plans namely

Mobile Pro – $29.95/mo

  • Smartphone control
  • Crash& Smash protection
  • 24/7 monitoring and ASPer

Total Home – $39.95/mo

  • Smartphone control
  • Crash& Smash protection
  • 24/7 monitoring and ASPer
  • Home automation
  • LiveVoice Assist
  • Location-based control

Total Home + Video – $49.95/mo

  • Smartphone control
  • Crash& Smash protection
  • 24/7 monitoring and ASPer
  • Home automation
  • LiveVoice Assist
  • Location-based control
  • Security camera
  • Live Video Streaming

Why LiveWatch Is Better Than the Competitors?

  • Location-based Control

Location-based control helps you to monitor your home based on your movement. Suppose if you leave to work at the same time every day, you can schedule the system to switch off the thermostat automatically as you leave the house.

Similarly, you can activate or deactivate your alarm system when you leave or arrive back home.

  • Security Camera

LiveWatch security cameras offer its advanced plan Total Home+ Video. It has live video streaming and smart video capture.

Video clips can be captured 24/7 and stored in cloud services.

The video clips can be accessed through the smartphone app. LiveWatch sells four indoor and one outdoor camera.

  • ASPer

 ASPer stands for As Soon As Possible Emergency Response which is an interactive communication center that allows users to contact their whole family at once through the smartphone or computer in case of emergency.

All the contact numbers can be saved on the control panel to alert members by sending messages simultaneously.

It takes just thirty seconds to notify emergency contacts when the alarm gets triggered. Apart from this, ASPer is a good chat option for customers. They can communicate with members to deactivate false alarms or prompt them to input the safety code to disarm the alarm.

  • LiveWatch Mobile app

LiveWatch mobile application is available for iOS, Android, Windows, Kindle, Apple Tv, and Amazon Fire TV.

It helps users to control their home security system as well as home automation devices through the smartphone.

  • Customer Service

It has excellent support staff that provides 24/7 customer services. They can be reached via phone and email. Apart from it, there’s a live chat facility to get immediate solutions to all your queries.

 

Pros

  • Good Equipment
  • Great customer service
  • A+ BBB rating
  • Free tech support
  • Quick monitoring response

Cons

  • Self-installation
  • Limited contracts
  • Higher Upfront fees

How do Customers rate LiveWatch: LiveWatch Reviews

Positive Reviews:

11-year customer, Brinks rewards loyal customers

“I’ve had Monitronics, DBA Brinks for 11 years. They have upgraded my equipment that was here from the original homeowner, they updated to wireless, I can access my system from my phone, and have peace of mind. They will match prices even if you are a current customer. I have carbon monoxide and fire detection in addition to my entry security. I also have a two-way voice. When I’ve had false alarms, they’ve promptly replied via the two-way touch panel. I highly recommend this company if you want to be rewarded for being a loyal customer.”

Negative Reviews:

We are moving to a place that does not…

“We are moving to a place that does not allow a security system and Brinks won’t cancel, I have to pay for a service I can’t use for 27 months, funny that Comcast did. That is the difference between a good honest company and this company, please don’t use them, if you do, read the contract, all of it.”

Frequently Asked Questions:

✅ Did Brinks buy LiveWatch?

Brinks Home Security has completely acquired LiveWatch and Moni in 2018.

💲💲 How much is LiveWatch security system/

LiveWatch offers three monitoring plans namely: Mobile Pro – $29.95/mo, Total Home – $39.95/mo, Total Home + Video – $49.95/mo

🔥 Is LiveWatch fraud?

LiveWatch is not a fraudulent company. Some of the customer reviews say that it does offer the refund on the security system but LiveWatch security service is worth.

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Conclusion: Is LiveWatch a Good Security System? LiveWatch Review 2020

The security systems by Brink: LiveWatch is one of the best home monitoring services in the United States that provides excellent equipment to keep your home safe and secure.

The wireless control panel protects both indoor and outdoor spaces by alerting users in case of emergency, theft, and breaking in.

Since the device is wireless, it makes it easy to transfer it across places. The plans are moderate with excellent add-on facilities.

It provides home automation services that help users to control lights, locks, and temperature with ease. Smartphone app control helps users to activate and deactivate the alarm from anywhere.

The self-installation process is easy and simple and the device can be set up within minutes in your home. Overall, LiveWatch is a good DIY security system in the US.

Out of a number of home security companies, LiveWatch Security and frontpoint would be my ideal choice.

 

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