List of 7 Best CRM For Sales You Must Never Miss in 2021

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Do you still need the best CRM for sales for your small company or startup?

What exactly is CRM software?

Customer relationship management (CRM) is a collection of procedures, strategies, and technologies used by companies to track and view customer interactions and data during the customer lifecycle.

A CRM tool allows you to store contact information for customers and prospects, identify sales opportunities, document service problems, and manage marketing strategies all in one place.

And make information about any customer encounter accessible to everyone in your company who may need it.

Bottom line- Engagebay is the first choice for best CRM for sales as it offers the best service for combining Marketing and Sales into one portal. Second choice is HubSpot  for best CRM for sales which has a lot of features that aren’t just exclusive to email marketing and marketing automation. Freshworks CRM is an easy-to-use software tool which is the Third choice on the list  for best CRM for sales . Fourth choice is the Salesmate  for best CRM for sales which is a CRM framework designed for salespeople who want to spend less time learning new applications and more time selling.

Customer relationship management (CRM) is a technology that allows you to monitor all of your company’s relationships and experiences with current and prospective customers. The aim is straightforward: to strengthen business relationships.

A CRM framework assists businesses in staying linked to consumers, streamlining procedures, and increasing profitability.

This customer-centric approach is comprised of two key components:

  • Provide a clear front to the consumer
  • Providing a consistent customer experience

Best Value

Freshworks CRM is an easy-to-use software tool that allows your salespeople to start selling right away. It works right away, allowing you to: Engage with customers across multiple platforms.

Recommended

HubSpot is an inbound marketing and sales network that assists businesses in attracting visitors, converting leads, and closing customers. Content development, social media networking, process integration, lead capture.

Top 7 Best CRM For Sales in 2021:

Here are some of the best CRM solutions for sales:

1. Engagebay

Overview:

Best CRM For Sales - ENGAGEBAY overview

Engagebay is a marketing, distribution, and service automation software for growing businesses. Intelligent, efficient email marketing will help you grow your company. Save time by nurturing the audience and automating manual activities.

To increase your sales, organize all of your email contacts, monitor offers, and the sales pipeline. To turn guests into happy customers, use our free live chat to provide real-time assistance. In minutes, you can monitor, prioritize, and resolve customer service tickets.

EngageBay is a common and efficient integrated, all-in-one marketing, distribution, and support CRM platform that is used by over 29500 growing businesses worldwide. EngageBay assists businesses in attracting, engaging, and cultivating web visitors in order to turn them into satisfied customers and expand their company threefold or more.

EngageBay is a free CRM and marketing software for growing businesses. A simple method for acquiring, nurturing, engaging, and converting satisfied customers. Technology that has won awards. Scheduling appointments.

Make contact with Management. Pipeline for Deals.

This CRM app tracks consumer behavior and analytics, as well as offering design tools for designing beautiful forms and landing pages and launching digital marketing campaigns, all from a single simple and easy-to-use framework tailored to small businesses’ budgets.

It is also very inexpensive to obtain, interact, cultivate, and turn web visitors into satisfied customers.  

Best CRM For Sales - ENGAGEBAY overview 2

Benefits of using Engagebay

  • EngageBay positions itself as a rival to HubSpot and provides three business process-oriented suites: Marketing Automation, Live Chat & Helpdesk, and CRM & Sales Bay. CRM & Sales Bay, the last of these, provides contact management software optimized for ease of use and company development.
  • EngageBay allows you to automate your marketing and sales funnels: EngageBay allows you to automate your marketing and sales funnels in minutes using our automation software, and you can keep track of all your help tickets and problems in one location. For the best customer experience, use the Helpdesk module to support your customers on the same platform.
  • Storage: EngageBay’s CRM program saves any contact you have with a client, including phone calls, emails, meetings, notes, and so on. Give the company the advantage of all-in-one sales, marketing, and service automation.
  • Multi-channel: The app provides multi-channel listening by gathering contact information from all user touchpoints. Track correspondence, site, email response, open and click rates, and other metrics.
  • Integrates with: Gmail, Office 365, or any other IMAP program that supports two-way synchronization. Integrations such as Zapier, SendGrid, Mailgun, Xero, and Mandrill allow you to link your CRM to other business processes and streamline your operations.

Drawbacks:

 It would be helpful to provide more native integrations with third-party applications. The number of email template options is limited, and the design is straightforward.

Pricing:

ENGAGEBAY pricing

  • There is a free plan, but it only allows for 1,000 contacts and 1,000 branded addresses.
  • When paid annually, the basic plan costs $10.39 per month subscription, and when paid weekly, it costs $12.99 per user per month.
  • When paid monthly, the Growth plan costs $19.99 per month subscription, and when paid weekly, it costs $24.99 per month per person.
  • When billed annually, the Pro plan is $39.99 per customer, and $49.99 per person when billed monthly.

2. HubSpot

Overview:

Digital marketing has evolved, and the improvements seen today would have been considered unlikely less than two decades ago. Marketers used to have to manually collect and handle leads, which, while successful, had its own set of challenges.

For instance, it was time-consuming, and reacting to inquiries quickly was not as straightforward as it should have been. Furthermore, it took a lot of time, which distracted marketers from other facets of their personal and professional lives.

HUBSPOT overview

Then came HubSpot CRM and other CRM systems, and everything changed.

In a nutshell, HubSpot is an inbound marketing and sales network that assists businesses in attracting visitors, converting leads, and closing customers. Content development, social media networking, process integration, lead capture, customer relationship management, sales pipeline visualization, and success monitoring are all part of this.

Benefits of Using HubSpot CRM

  • Communication Tracking: Another advantage you stand to gain is contact monitoring. It enables you to record information about potential customers and provides a pipeline for you to send emails directly from your website.  
  • HubSpot CRM is FREE: The first thing you should note is that this management system is available in a free version. The various functions given by the free version are an excellent way to get started. While there is a plethora of free software and resources available online that provide various benefits to business owners at no cost, they provide very little in terms of value.  
  • Social Management Features: Many companies sell through social media, and if yours is one of them, you absolutely need this method. HubSpot CRM can be integrated with your official social media accounts, such as Twitter, Facebook, and LinkedIn. You can extract valuable consumer data from all of these platforms and even personalize your emails to consumers and prospects.

Drawbacks:

  • Track Touches/No Analytic Tools: There are no BI analytic methods to go along with the above, which may take away a slice of the bigger picture in terms of how the content performs. As a startup, you can only need the basics, and HubSpot can incorporate more analytic functionality in future versions.
  • More Convenience in Making Calls/Dropped Calls: If you close the phone number tab on the CRM, your call is immediately terminated. Some may not consider this to be a concern, but it may be if your employee plans to open other tabs when calling.
  • Integrating Google Features/No Updating on Sidekick: Sidekick on HubSpot’s CRM does not update current company records that you import into the software. Instead, it produces a duplicate, which needs manual updating on the part of the employee.

Pricing:

HUBSPOT pricing

 There are four things available: Hubspot CRM is available for download.

Four plans with different features and add-ons are available for Marketing Hub, Sales Hub, and Service Hub: Starter ($50/month), Professional ($400–$800), and Enterprise ($1200– $3200) are the four options available. 12 November 2020.

3. Freshworks CRM

Overview:

Best CRM For Sales - Freshworks overview

Freshworks CRM is an easy-to-use software tool that allows your salespeople to start selling right away. It works right away, allowing you to: Engage with customers across multiple platforms. Create beneficial relationships with clients and prospects.

Learn more about your business. Freshworks CRM is a cloud-based customer relationship management (CRM) system that helps businesses manage relationships with existing and future customers across a range of industries.

Among the highlights are one-click phone, sales lead monitoring, sales management, event tracking, and other features.

Benefits of using Freshworks CRM

  • New version: Freshworks CRM is an updated version of Freshsales, a selling platform created by Feshworks, an enterprise software company. The tool’s main benefit is its ability to integrate all aspects of marketing and advertising with a massive dose of AI.
  • Sales Cloud, Marketing Cloud, and Buyer-for-life Cloud: are the three main cloud packages available here, with the latter offering the best CRM software in the industry.
  • It includes tactics like successful email marketing for generating new leads. This involves chat service and cell phones as well as other contact methods.
  • You’ll get complete communication service life management as well as other sales tools to help you move straight through the marketing funnel. It’s also possible to create business processes and sales chains.
  • Customize your CRM contact profile information: There is a lot of room for customization when it comes to your CRM communication user identification. Finally, Freddy AI, the intelligent computer assistant, appears. Freshworks CRM does have effective mobile applications.

Drawbacks:

  • Some of the best features are reserved for premium packages, as they are with many sellers.
  • Freshworks CRM features include time-based workflows, chatbot tools, and advanced metric reporting.
  • The free and basic plans, on the other hand, are a good place to start, and you can still upgrade later.

Pricing:

Freshworks pricing

  • When billed annually, the Customer-for-Life Growth plan costs $29 per month, while the Free Forever Startup package is free.
  • The Customer-for-Life Pro plan costs $69 per account out of each month when paid immediately.
  • The Customer-for-Life Enterprise package costs $125 per account for every month and is billed annually.
  • Freshworks CRM Marketing and Sales, as well as the costs of extra add-on features, are all priced equally. For a full list of rates, go to Freshworks’ website.

4. Salesmate

Overview:

You can create your own product catalog in SALESMATE CRM and find all the detailed information about each of them in a matter of seconds: quantities, discounts, price, and so on.

You should also associate a product with a deal so that you know which deals contain which types of products. To learn more about Products, please click here. For small to medium-sized companies, Salesmate is a leading CRM solution.

Associate in distribution. For small to medium-sized companies, Salesmate is a leading CRM solution. Salesmate can be used by companies to close more sales in less time.

Benefits of using Salesmate:

  • Time-saving: Salesmate is a CRM framework designed for salespeople who want to spend less time learning new applications and more time selling. It’s best suited to entrepreneurs and small businesses, but it’s also useful in the real estate and construction industries.
  • This platform is constantly evolving: This platform is constantly evolving: it has greatly improved its analytics and reporting, as well as providing a more personalized and collaborative dashboard. In addition, Salesmate has improved its mobile app and introduced new tools for phone calls and deal management. Among the upcoming features are live chat and DocuSign integrations.

Drawbacks:

  • Some customization features, particularly those relating to the creation of custom data fields, may be missing.
  • For critical tools like email analytics, you’ll also need the more expensive version.

Pricing:

salesmate pricing -Best CRM For Sales

  • The starter version, which is billed annually, costs $12 every month of users.
  • The annual fee for the growth version is $24 for one reader.
  • The Boost plan is $40 every month and users billed annually.

5. Zoho CRM 

Overview:

Word processing, spreadsheets, presentations, databases, note-taking, wikis, video conferencing, CRM, project management, invoicing, and other applications are included in the Zoho Office Suite web-based office suite.

Zoho Corporation was in charge of the development. For more than a decade, Zoho CRM has been the industry leader in online customer relationship management applications.

Zoho CRM, a market pioneer for over a decade, is an online customer relationship management platform that helps you to handle your sales, marketing, and help all in one system.

Join the over 150,000 Zoho CRM customers who are effectively growing their companies through effective customer relationship management.

Benefits of using ZOHO

  • Size and style: Zoho CRM caters to companies of all sizes and types with its intuitive user interface, flexible modules, automation, and social networking capabilities.
  • Describe workflow: It enables you to describe workflows, rationalize your everyday tasks, track leads, and automate processes. Integration of Twitter, Facebook, and Google+ allows you to quickly contact and communicate with leads at the right time.
  • Free deal: If you’re looking for a free CRM, you might want to check out their free bid. It supports up to three users but has limited functionality. Though customization is restricted, users can send up to 50 individual emails per day and have access to up to ten email addresses.
  • Zoho’s paid Standard version: It increases usability by offering thorough sales forecasting and KPI tracking.
  • The Enterprise edition contains increasingly sophisticated tools, such as sales funnel tracking at each level and customizable data comparisons across teams, users, nations, and other dimensions.
  • The Ultimate edition, which includes a 30-day free trial, offers you access to Zoho’s advanced features.

Drawbacks:

  • While Zoho is commonly regarded as a small business product, they do offer moderately priced plans where low price does not mean low quality.
  • They’ve done so by staying bootstrapped and avoiding exit-oriented buyers.
  • Zoho CRM is a low-cost approach for businesses of all sizes and shapes.

Pricing:

ZOHO Pricing

  • There is a free version that can be used by up to three people. A 15-day free trial is available for paid editions.
  • The standard edition costs $12 for every month plus user, billed annually.
  • The annual fee for the professional version is $20 per month subscription.
  • The Enterprise version costs $35 per month plus customer, billed annually.

6. Dialpad

Overview:

Best CRM For Sales - dialpad overview

You can take conference calls on the go with Dialpad’s UberConference mobile app, which is available for iOS and Android devices.

Dialpad allows you to share your screen during a conference call during an online meeting, which improves coordination and communication. Dialpad Communications, Inc. provides a Web-based phone service (VoIP) (www.dialpad.com).

Dialpad provides a bunch of plans for contacting any number from your handset (softphone) or a cellphone connected to an amplifier.

Benefits of using Dialpad

  • Cross-channel: Speech, camera, call center, and messaging features on a ‘softphone’ sales platform. It is not a standalone CRM, but rather a lightweight- it is a powerful tool that integrates with more robust CRM systems like Zendesk and Salesforce. The framework also integrates natively with G Suite.
  • The CRM’s real-time sentiment: When in conversation, its analysis produces a customer satisfaction ranking. Real-time coaching floats in the background, delivering automatic input to the sales agent on pricing, features, and competitor offerings.
  • One of Dialpad’s most exciting: VoiceAI is a form of advanced AI analytics that makes use of speech recognition and natural language processing (NLP) technology.
  • This useful tool provides an accurate transcription of all your sales calls in real-time. It also generates Smart Notes, which provide insights into the most critical parts of the call.
  • Drawbacks: The CRM comes with a number of product changes, which can be frustrating. Occasional latency problems and dropped calls with VoIP. 

Pricing:

dialpad pricing

  • The basic package is billed annually and costs $15 per account each for a month.
  • The Pro plan is $25 a month per buyer and is billed on a monthly basis.
  • Enterprise plan pricing is determined in cooperation with Dialpad.
  • For VC-backed startups, the Quick Free Program offers 10 free seats for life (must apply through Dialpad and meet their requirements).

7. Agile CRM

Overview:

Agile CRM helps you to monitor and manage consumer preferences, habits, and profiles through various platforms such as phone, email, mobile, social, and web. Reach out to your leads where they want to spend their time.

Agile CRM is an all-in-one CRM platform that incorporates sales, marketing, and service automation. The simple, clean, and modern interface include contact management, marketing automation, web analytics, two-way emails, telephony, and a helpdesk.

Best CRM For Sales- Agile CRM

Agile CRM is a strong and commonly used method for automating sales, marketing, and customer service in one place. That as the company expands, more information about clients, goods, orders, and offers will be collected.

Marketing and operation in one place. And the more the company expands, the more data there will be about clients, goods, orders, and offers. 

Benefits of using AGILE

  • Cost: It is really very affordable in price.
  • Communication: Using Agile tools makes it easier to communicate with management. Both contact information management and sales management are now consolidated.
  • One of the best email marketing tools: It is the most powerful email marketing tool since Agile CRM, which is trusted by thousands of small and medium-sized companies across various sectors, provides a plethora of features such as project management, contact management, scheduling, sales and marketing automation, customer support, email monitoring, landing pages, and social media marketing, to name a few.
  • Easy-to-use setting and management interface even for beginners: We’ve been able to keep our tasks coordinated thanks to the features of this tool. Project management is now a simple practice. Both contact information management and sales management are now consolidated.
  • Automated sales pipeline system makes it easier to close deals: Each business is different, and they may need CRM software that is tailored to their size.
  • Customers and employees, as well as the industry in which they operate, are all considerations to consider.
  • We advise that you don’t expect to find the perfect software that will work for every business, terms of weight. It’s a matter of first reading some Agile CRM customer feedback, and even then, thinking about it.

Drawbacks:

  • Price rises dramatically between versions: Costs do not remain constant; they vary dramatically between versions.
  • Customer support: Customer service is atrocious. For non-technical users, it is complicated and difficult to understand. The terrible business behind a fantastic method.

Pricing

Agile Crm Pricing

  • Up to ten users can use the free version.
  • The monthly fee for the Starter edition is $8.99 per member (billed every two years)
  • The Regular version is $29.99 per couple of weeks per customer (billed every two years)
  • The Business version costs $47.99 average month subscription (billed every two years)

Who Can Benefit From CRM?

The best thing about a CRM system is that it can serve almost any corporate organization, from sales and customer service to recruiting, promotions, and business development. A strong CRM software will help you manage external relationships more effectively.

CRM features include, among other items, the ability to store all customer information in one folder, record service problems, recognize business opportunities, and manage marketing campaigns.

CRM makes it much easier for developers to work on different processes and increase performance by providing easy access to data. CRM’s suitability for companies of all sizes is another compelling point in its favor.

5 Reasons Why Salespeople Need CRM

  1. Enjoy a safe storage space: CRM allows salespeople to safely and centrally store their contacts, sales opportunities, activities, and scheduled plans in one place while maintaining constant access to the database from multiple locations.  
  2. Plan and time-manage like a pro: CRM helps salespeople optimize their work schedules and prioritize tasks so that customers are not missed and key prospects are contacted on time.
  3. Stop surfing, start targeting: CRM aids salespeople in segmenting data and finding valuable opportunities by criteria-based selections.  
  4. Show up in time for the new sale: By tracking all customer communications, CRM allows salespeople to know exactly when customers need to be contacted, for example, for product replacement, contract extension, or an upsell to a new product or service.
  5. Save money: CRM can help reduce errors (for example, in orders or quotes) among salespeople.

Quick Links 

FAQs | Best CRM For Sales

👍 Do you want a CRM that is tailored to a specific sector or department?

Some customer relationship management systems, such as Pipedrive, were designed with a particular use case in mind, such as sales. CRM solutions designed specifically for the financial services industry are also available. Other CRM products, such as Salesforce and HubSpot CRM, are well-suited for use across industries and functions.

👉 Is it more important for your business to have an easy-to-use, low-cost CRM solution or a more complex solution with greater customization and advanced features?

CRM products are available at both ends of the spectrum and in the centre. A dedicated administrator, a longer deployment period, and a steeper learning curve are all characteristics of more sophisticated solutions. Lightweight CRM solutions, on the other hand, can take less time to set up and get up and running, but they may lack the same breadth of functionality.

🤩 In advertising, what is customer relationship management (CRM)?

CRM for Sales includes full sales processes to handle the entire customer path – from lead to order – as well as ongoing account maintenance.

Conclusion | Best CRM For Sales 2021

CRM isn’t a “match made in heaven” right away, but the more time these two spend together, the stronger their attraction grows.

CRM, when applied and used correctly, will increase the productivity of any sales team and help salespeople to excel in four critical areas:  

  • better lead discovery, sorting, and qualification;
  • Follow up on sales leads as soon as possible.
  • in a systematic and timely manner;
  • Prioritize and rationalize follow-up tasks, and improve goal reach rates.

CRM improvements, on the other hand, do not occur without salespeople’s attention, expertise, and dedication.

Sales teams should embrace the notion that by monitoring all activities and adhering to defined sales schedules, they would be more likely to hit their sales goals.

It is also critical to remember that salespeople will greatly benefit from being able to track and exchange the most up-to-date information on prospects and customers – all in one easy-to-access location.

Finally, CRM enhances salespeople’s adaptability because the database and all work-related activities can be accessed from a number of devices and locations.

Verdict: Engagebay is the first choice for best CRM for sales as it offers the best service for combining Marketing and Sales into one portal. Second choice is HubSpot  for best CRM for sales which has a lot of features that aren't just exclusive to email marketing and marketing automation. Freshworks CRM is an easy-to-use software tool which is the Third choice on the list  for best CRM for sales . Fourth choice is the Salesmate  for best CRM for sales which is a CRM framework designed for salespeople who want to spend less time learning new applications and more time selling

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