Last Updated on: March 28, 2023 by Mike Alfaro | Fact Checked
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Pricing Policy
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Effect
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Support
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Features
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Affordability
9
Users Feedback
9
Ease Of Use
8
Quality
9
Customer Service
9
Value for money
Pros
Really like the functionality of this product
Deal with any issues customer may have
It allows you to respond in real time
Gives you a huge boost in the right direction
Private label seller this would benefit you hugely
Dashboard is ok not bad you can see your feedbacks emails performance etc.
The ease of use and setting up
They make it very user friendly
It is a great product
Saves me time and I get more feedback and reviews than before
Cons
The biggest disadvantage is the fact that you do not get the flexibility to
FeedbackExpress is the best amazon feedback software. Remove negative feedback. Increase your Amazon feedback rating. Get more product
Today we have featured FeedbackExpress Review 2023, with its proper insights, we have also covered its pros and cons, so let’s get started…
You will not have any hidden fees or commissions with FeedbackExpress. You can see their prices on this page and what you will be paying each month.
Are you in the retail, commercial, or e-commerce space?
Are you looking for feedback from customers? It’s time to upgrade your customer service system.
Solution: FeedbackExpress is your one-stop shop for feedback requests and reviews on Amazon. We will help boost your ratings by converting dissatisfied customers into satisfied ones.
Want to get better feedback from your customers? FeedbackExpress has you covered with a simple, safe, and easy-to-use tool that makes it quick and easy to request a review and boost ratings on Amazon.
This tool is perfect for any retailer looking to improve customer service or increase their sales by getting the right kind of feedback from their customers.
Are you looking for an efficient platform to review requests or automate your Amazon feedback? If the answer to this question, then FeedbackExpress is your one-stop destination.
It is the perfect solution for ensuring getting more product seller feedbacks and product reviews.
Also, it is superb for all those who are interested in ranking your products higher in the Amazon search engine.
Bottom Line Up Front | Your seller rating and feedback score are key metrics used by Amazon to determine who wins the Buy Box. Sellers with consistently stellar … FeedbackExpress has some notable features that other tools don’t have and this is what makes it an Amazon merchant’s first love. I highly recommended, FeedbackExpress check out now
It is important to pay attention to the fact that FeedbackExpress is a cloud-based and powerful software solution.
It has a major role to play in offering help to Amazon sellers for automating and managing their feedback communication with buyers.
Well, this amazing software is proving to be of great help to all the sellers. This way they are able to get more product reviews and positive feedback.
Also, they get the perfect opportunity to get rid of neutral as well as negative feedback efficiently and quickly.
All of this will eventually lead to improved seller metrics.
Also, the sellers get to win an increased number of Buy Boxes at elevated profit margins.
Content Outline
🚀FeedbackExpress Review: Quick Expert Summary
I never thought I would say this, but I absolutely love FeedbackExpress! This tool has completely changed the way that I manage my e-commerce business.
Prior to using FeedbackExpress, I was constantly bogged down by the day-to-day tasks of managing my online feedback. Now, with FeedbackExpress, I have more time to focus on other aspects of my business. Here’s a look at why I love FeedbackExpress and why you will too!
One of the things that I love most about FeedbackExpress is how easy it is to use.
The user interface is very intuitive and user-friendly. Even if you’re not particularly tech-savvy, you’ll be able to figure out how to use FeedbackExpress with ease. And, if you do happen to run into any problems, the customer support team is always quick to respond and help you resolve any issues.
Another reason why I love FeedbackExpress is because of all the time-saving features it offers. For example, there’s a great feature that allows you to automatically send follow-up messages to customers who haven’t left feedback yet.
This is a huge time-saver because it means that I don’t have to manually send follow-up messages to each customer individually.
Lastly, I love FeedbackExpress because it offers comprehensive reporting features. With this tool, I’m able to track my progress over time and see which areas need improvement. This information is invaluable in helping me fine-tune my e-commerce operations.
FeedbackExpress has completely changed the way that I manage my e-commerce business for the better. If you’re looking for a tool that will save you time and help you optimize your operations, then you need to give FeedbackExpress a try!
FeedbackExpress Key Features:
Email Templates –
You will be getting a basic email and all the necessary points that can be covered through the email namely, Seller Feedback, Customer Service, or Product Review.
Email Template
There will be spaces that are left to be filled. You will also be getting links to the respective pages that need to be filled in by a customer in response.
Phone Alerts –
When a response is left by a customer, a response will be received by the user.
This way he or she would be getting a phone alert regarding the response if it is positive or negative.
A lot will be depending on the seller’s requirements i.e. customer service, seller feedback, and product review.
Blacklisting –
This is an amazing feature as all those customers who chose to leave a negative review will not be receiving a follow-up email and will be blacklisted.
Payment Plan –
The best part is the flexibility in terms of the plans that can be chosen as per the specific needs of the users.
Analytics And A/B testing
FeedbackExpress has a feature called A/B testing that enables users to create several variants of a single letter, eventually, distribute them across orders, and measure the open rate of each letter.
This allows users to determine the best time and weekdays to send letters in order to achieve the highest conversion rate. You will only need a few minutes to determine which alternative is the best, and after that, the system will perform all of the necessary calculations on its own.
Inbox & manual emails
With this feature, you can monitor all of your Amazon buyer messages from across all marketplaces on a single page and respond to them as they come in.
There is no longer a requirement to manually monitor the Seller Central of each marketplace for fresh communications. You can also speed up the process of responding to common inquiries by using templates that you have previously produced on your own.
FeedbackExpress Infographics:
About
FeedbackExpress has some notable features that other tools don't have and this is what makes it an Amazon merchant's first love.
💰 Price
$ 47.37
😍 Pros
feedback express sending the youtube tutorials and asking for feedback.
😩 Cons
The review tracking, since the review is more important than the feedback.
Verdict
FeedbackExpress is the best amazon feedback software. Remove negative feedback. Increase your Amazon feedback rating. Get more product
Monthly Plans Between – FeedbackExpress Vs SageMailer (Feedback Express Review)
FeedbackExpress
SageMailer
Email Limit
7000
5000
Supported Marketplaces
15
13
A/B Testing
YES
NO
Inbox & manual messages
YES
NO
The “Request a Review” button
YES
NO
VAT Invoicing
YES
NO
Chat support
YES
NO
Price
$50/month
($50/month)
How Can FeedbackExpress Improve Your Amazon Business?
To be successful in selling on Amazon, you must ensure that Amazon’s customers are satisfied. That is what Amazon is concerned about. Over the years, they have earned the trust of their customers to the point where they are now the world’s largest retailer.
What this means for us sellers is that we must do whatever it takes to ensure that our seller accounts are in good health and that all of our metrics meet Amazon’s requirements.
This month, I’ve been testing FeedbackExpress in my second seller account to see if I could use it in my business to improve customer relations.
To summarise, I have been very impressed, and it ultimately achieves what it is intended to do: improve customer relationships, which leads to an improved relationship with Amazon.
FeedbackExpress Pros:
Better Feedback Responses:
Well, it is the perfect platform for all those sellers who are interested in getting better feedback responses.
Thus, they get to earn the trust of the customers also with the increase in sales. This will ultimately have a positive impact on the seller’s product sales.
Get On-Time Alerts:
With the help of this software, the sellers will be getting on-time alerts. This will improve the entire customer’s experience with great ease.
The success of the Emails:
This is also an exciting feature as the sellers can now get to know about the failure or success of the emails.
Thanking Customers:
Customers are repeatedly thanked for their positive feedback and at the same time, a product review can be asked.
FeedbackExpress Cons:
The biggest disadvantage is the fact that you do not get the flexibility to
send multiple emails in the equivalent email group.
Some of the users have faced some minor issues related to the platform.
What if I want to cancel?
Here is what you need to do if you want to cancel. You can stop the service at any time with FeedbackExpress. They work on a month-by-month basis, so you can cancel whenever.
Podium is reimagining how consumers engage with independent companies. Podium is the solution for anything from collecting ratings on the most important platforms to text-enabling your website via Webchat,
collecting payment by text, gathering personal input after an encounter, and handling all your consumer messages from a single central dashboard with Inbox.
Podium’s Interaction Management software leverages texting to make it simple to communicate with leads, clients, and team members at any point of contact.
Podium enables you to connect with leads and clients, gather ratings and comments, collect payments, and collaborate efficiently with your staff, all from a single, easy-to-use inbox.
It drives the most critical conversations for your company, bringing you miles ahead of the competition.
By consumer reviews, reputation has altered how businesses enhance their customer experience (CX).
Their platform converts massive volumes of solicited and unsolicited input data into information that businesses can use to improve their CX, operations, and much more.
This method is referred to as Reputation Experience Management.
Thousands of multinational companies depend on Reputation Score XTM’s proprietary algorithms to provide an accurate index of brand success to make targeted market changes.
And Bessemer Ventures and Kleiner Perkins Capital Management have invested in them, and they are trusted by over 250 clients, including Web.com, Amazon, J.D. Power, Salesforce, Facebook, and Google.
Birdeye is an all-in-one Experience Marketing tool designed for companies with many locations.
Birdeye enables over 60,000 companies of all sizes to be identified digitally and selected by listings, ratings, and referrals;
to engage with leads and buyers on their preferred channels; and to offer the most excellent consumer service possible by survey, ticketing, and analytics resources.
Birdeye was established in 2012 in Palo Alto and is led by alumni from Yahoo, Salesforce, Amazon, and Google.
Birdeye is funded by Marc Benioff, co-founder of Salesforce, Jerry Yang of Yahoo, Trinity Ventures, and World Innovation Lab.
For the last five years, the business has become the highest-rated Experience Marketing site on G2.
FeedbackExpress Real Customer Review & Testimonials
The website is fluid and easy to navigate. Designing and making campaigns couldn’t be easier and they have proven effective with the amount of positive feedbacks we now receive on a daily basis. There is a plethora of information available on the first page with gives me an insight on how well we are doing.
The best feature of the website is the notifications that get sent out if something has gone wrong like receiving a negative feedback. Not only do we get sent an email but also a text straight to my phone which is very useful especially when I’m out of the office.
I like that everything is organize and you can use this tool so easyAutomated emails. Great website. Easy to use. Easy to customise different languages for use on different sites. Reliable.
Works wellFeedbackExpress is easy to use and was easy to integrate with our Amazon seller account.Ease of us, the automation and the customer service is good too.
The bad feedback alerts instantly by SMSQuickly create campaigns to increase product reviews.Easy to use interface. Highly attentive service when an issue does arise. Reliable and effective.
This is great for Amazon, but if you want to sell on other channels, you’ll need a different deal.
I really like how this product works, especially the text alert for negative feedback. This lets you respond right away and fix any problems customers may have, which cuts down on claims and unhappy customers.
The templates for sending emails and asking for feedback and reviews, among other things, are very useful and easy to use. All of the feedback monitoring is easy to do because everything is on one dashboard. A blacklist that you can add to is useful.
I like the same things about this as I do about the Repricer, which is that the website is so easy to use. Also, the customer service is perfect, and they told me to use a template. When you’re a new seller, I think this gives you a big boost toward getting the buy box more often because it makes you more appealing to buyers. This would also help you a lot if you sold private label products.
Faqs Related To FeedbackExpress
⚡How to Get More Amazon Reviews Legally?
There are some following ways to get more Amazon reviews legally. A review can easily increase overall sales and encourage more people to give their feedback. You can create a mailing list and ask buyers to leave their reviews. In this way, you can collect feedback from various people. You can also use research tools for keywords. You can use social media platforms to boost the number of customer reviews.
✅ How to Get More Number of Product Reviews on Amazon?
In FeedbackExpress Review, you will understand how Amazon can help you in getting more product reviews on it. You should trust the automated follow-up system of Amazon. Make Use of the ‘Request a Review’ Button of Amazon to send an auto-generated email to their customers within four to thirty days of purchase for the review request. You can enter the Early Reviewer Program of Amazon which pushes purchasers to give feedback for the products. You can also enroll your product with the Amazon Vine Program.
👉 How Can FeedbackExpress Improve Your Amazon Business?
FeedbackExpress is an essential feature that integrates with Amazon to increase sales and reviews. The dashboard has a clean, easy, and user-friendly interface. Anyone can use that layout to navigate. Customer Campaigns are beneficial as they can allow you to set interactions with different customers for purchases. You can easily know information regarding customer satisfaction from their reviews. The payment Plan depends on the campaign size and its offered features. You can try this application for 30 days to know how it can improve your business.
🎉 How to Write Winning Product Titles?
You must write what your target audience likes. The title should connect you with your people. It must be in the right format, including proper name, description, etc. You must choose the right length with descriptions. A title should carry key features of the product and its benefits. You can also compare your products with other shoppers before buying them.
💥 How To Use FeedbackExpress?
In FeedbackExpress Review, it is relatively easy to use because it offers impressive features. It offers well-defined and ready-made templates. You can get notifications for negative feedback. An email automatically triggers after some days of the purchase. If you are getting negative feedback from a specific customer, then you can also blacklist that person. You can resend your emails to allow your buyers to provide feedback on the product. More reviews can increase your sales and profits.
✅ What is FeedbackExpress?
It is a feedback solution that helps sellers to operate and manage their reviews from the customers. It is a powerful cloud-based software with features like providing notifications, reviews, email templates, etc., from the buyers. You can set up communication between the buyer and you. It can help you to find out the necessary needs of a customer. It collects reviews from the purchasers on your behalf through easy and automated product review requests.
⚡ Who Uses FeedbackExpress?
It offers a trial period for 30 days without asking for any credit card details and commissions. It can be set up and integrated with other applications easily. You can get recommendations on Amazon forums by a friend, colleague, or family. It helps in achieving positive feedback from the customers. It will improve the feedback ratio of your products and make them famous. You can get notifications whenever you receive any negative feedback from the customers.
💲 How Much Does FeedBackExpress Cost?
The basic plan offered by the FeedbackExpress will cost you $39 per month, and $35 per month for annual payments. The medium plan offered by FeedbackExpress will cost you $88 per month, and $79 per month for annual payments. The advanced plan offered by FeedbackExpress will cost you $177 per month, and $159 per month for annual payments.
🏆 How to Get Positive Feedback on Amazon?
You can inform customers about feedback through emails. Automatic email request is another feature that helps in triggering emails to customers who purchased anything from your online store. You can also use paying slips to leave any message, or the seller can request the customer's feedback. The Buyer will respond to the request and give reviews. You can monitor your sales performance metrics.
💥 Will I recover my previous FeedbackExpress invoices?
Do not worry; after your account is transferred to eDesk, the Support Team will send you a copy of all your previous FeedbackExpress invoices for comparison.
🌴 How can I alter my course of action?
Click on your initials in the blacktop bar's far right-hand corner to access Settings and Company Settings > Billing. This screen allows you to add or change your schedule at any stage.
🔥 Where may I get a copy of my invoices?
Click on your name in the blacktop bar on the far right and then on Settings and Company Settings > Receipts. On this tab, you'll be able to download all of your previous month's invoices.
🌟 What is the procedure for canceling my eDesk account?
Only the eDesk account owner will have access to this screen; any other users will be denied access. You can cancel your eDesk account by navigating to Settings and Company Settings > Billing and then selecting Order Termination. The eDesk Team will then expeditiously process your submission.
🪵 How can I keep track of product reviews?
Due to a significant update in Amazon's Terms of Service, eDesk does not support tracking Product Reviews.
🚀 Where will I find the percentage of messages that have been opened?
You will not be able to see a percentage of messages opened for your feedback rules in eDesk, but you will have access to more precise details, reports, and feedback statistics through the Dashboard.
FeedbackExpress is known as the ultimate platform for sellers for the purpose of boosting their sales.
This happens by asking for feedback from the buyers or product reviews.
With the help of this amazing platform, it is now possible to track positive as well as negative feedback.
In Short:
Features: Scans the web and gathers reviews from multiple sources. Then combines it into one single page so you can get up to date view of what is popular and what is not.
Advantages: One-click review system that gives you quick feedback for your products. They love the fact that they can gather reviews across Amazon, eBay, and Trustpilot effectively increasing conversions on their websites too.
Benefits: You don’t have to spend time or money on hiring a developer or designer when you can easily manage your website yourself with Feedback’s 100% compliant system for gathering more feedback and reviews safely.
At the same time, negative reviews can be easily blacklisted. Go for FeedbackExpress if you are serious about getting an improved seller rating.
This, in turn, means improved product visibility and winning the buy box.
Mike Alfaro
Mike Alfaro is an Amazon Marketing Expert whose interest lies in Listing Optimization, PPC Management, and Amazon listings. He loves marketing & reviewing different Amazon tools to boost Amazon product rankings. Mike helps people start their Amazon FBA business from scratch and offers them sophisticated advertising solutions. You can check his blogs at BoostMyEcommerce.com.
6 thoughts on “FeedbackExpress Review 2023 | Is Repricer Express Worth It? (Pros & Cons)”
The FeedbackExpress my favorite puzzle and I can’t believe it’s so simple. they were so easy to maneuver around, they almost seemed like puzzles for children, but the psychology behind them is brilliant. they made me feel accomplished and excited whenever they became solved. The thing that really takes this product to the next level is just how rewarding each one is when completed – I was immensely satisfied with myself after completing all of my feedback express which was about an hour after the received it in the mail.
FeedbackExpress is a brand new A+ feedback service that I stumbled upon as a seller. As a first-time business owner, I was faced with the problem of not only selling all my products but also retaining customer attention and pleasing them. FeedbackExpress has been working wonders for me so far! My packages have become more reliable and personalized, and customer ratings on Amazon have noticeably increased. It was really easy to set up an account, input basic information about myself, and wait for emails from potential clients looking to buy what I am selling. I am happy with the quality of service from this company – it’s brutally honest yet tactful in its delivery of “feedback” on what they think could be improved or changed about the actual item being sold
I love this new FeedbackExpress app. It’s easy to use, and I am getting so many more sales because of it! Thanks for providing Feedback express review
FeedbackExpress has been a favorite of mine for the last few Word Word games. It is a puzzle box, delivered without instructions and will require you to use your creativity to solve- not everyone can do it. There are videos on the company’s youtube page that have all the answers, but I recommend waiting until after you complete or fail 20 puzzles from feedbackexpress to go back then watch those tutorials as your baseline. Thankfully there still isn’t any negative reviews out there about this product because I guarantee they’re coming up soon enough.”
I love the easy to use website with Feedback Express. The customer service is also great–they provided me would would be perfectly suited for my use, so I was able to start right away. It gave me a boost when marketing myself in search engines–I appeared more popular! With private label sellers, this made waves when marketing myself because buyers could see that I was reliable and had great feedback.
I love this product! It is easy to use on the website and their customer service is impeccable. They also have a template you can download to make things even easier! If you are new seller, I would recommend FeedbackExpress because it will surely help with your chance at getting more reviews or being in the buy box more often as they increase your attractiveness for buyers. And if you are a private label seller, FeedbackExpress will be crucial in making sure that you get all of those reviews every month!
The FeedbackExpress my favorite puzzle and I can’t believe it’s so simple. they were so easy to maneuver around, they almost seemed like puzzles for children, but the psychology behind them is brilliant. they made me feel accomplished and excited whenever they became solved. The thing that really takes this product to the next level is just how rewarding each one is when completed – I was immensely satisfied with myself after completing all of my feedback express which was about an hour after the received it in the mail.
FeedbackExpress is a brand new A+ feedback service that I stumbled upon as a seller. As a first-time business owner, I was faced with the problem of not only selling all my products but also retaining customer attention and pleasing them. FeedbackExpress has been working wonders for me so far! My packages have become more reliable and personalized, and customer ratings on Amazon have noticeably increased. It was really easy to set up an account, input basic information about myself, and wait for emails from potential clients looking to buy what I am selling. I am happy with the quality of service from this company – it’s brutally honest yet tactful in its delivery of “feedback” on what they think could be improved or changed about the actual item being sold
I love this new FeedbackExpress app. It’s easy to use, and I am getting so many more sales because of it! Thanks for providing Feedback express review
FeedbackExpress has been a favorite of mine for the last few Word Word games. It is a puzzle box, delivered without instructions and will require you to use your creativity to solve- not everyone can do it. There are videos on the company’s youtube page that have all the answers, but I recommend waiting until after you complete or fail 20 puzzles from feedbackexpress to go back then watch those tutorials as your baseline. Thankfully there still isn’t any negative reviews out there about this product because I guarantee they’re coming up soon enough.”
I love the easy to use website with Feedback Express. The customer service is also great–they provided me would would be perfectly suited for my use, so I was able to start right away. It gave me a boost when marketing myself in search engines–I appeared more popular! With private label sellers, this made waves when marketing myself because buyers could see that I was reliable and had great feedback.
I love this product! It is easy to use on the website and their customer service is impeccable. They also have a template you can download to make things even easier! If you are new seller, I would recommend FeedbackExpress because it will surely help with your chance at getting more reviews or being in the buy box more often as they increase your attractiveness for buyers. And if you are a private label seller, FeedbackExpress will be crucial in making sure that you get all of those reviews every month!