Today we have featured FeedbackExpress Review 2022, with its proper insights, we have also covered its pros and cons, so let’s get started…
You will not have any hidden fees or commissions with FeedbackExpress. You can see their prices on this page and what you will be paying each month.
Are you in the retail, commercial or e-commerce space?
Are you looking for feedback from customers? It’s time to upgrade your customer service system.
Are you looking for an efficient platform to review requests or automate your Amazon feedback? If the answer to this question, then FeedbackExpress is your one-stop destination.
It is the perfect solution for ensuring that getting more product seller feedbacks and product reviews.
Also, it is superb for all those who are interested in ranking your products higher in the Amazon search engine.
It is important to pay attention to the fact that FeedbackExpress is a cloud-based and powerful software solution.
It has a major role to play in offering help to the Amazon sellers for automating and managing their feedback communication with buyers.
Well, this amazing software is proving to be of great help for all the sellers. This way they are able to get more product reviews and positive feedback.
Also, they get the perfect opportunity to get rid of neutral as well as negative feedback efficiently and quickly.
All of this will eventually lead to improved seller metrics.
Also, the sellers get to win an increased number of Buy Boxes at elevated profit margins.
🚀FeedbackExpress Review: Quick Expert Summary
I never thought I would say this, but I absolutely love FeedbackExpress! This tool has completely changed the way that I manage my e-commerce business.
Prior to using FeedbackExpress, I was constantly bogged down by the day-to-day tasks of managing my online feedback. Now, with FeedbackExpress, I have more time to focus on other aspects of my business. Here’s a look at why I love FeedbackExpress and why you will too!
One of the things that I love most about FeedbackExpress is how easy it is to use.
The user interface is very intuitive and user-friendly. Even if you’re not particularly tech-savvy, you’ll be able to figure out how to use FeedbackExpress with ease. And, if you do happen to run into any problems, the customer support team is always quick to respond and help you resolve any issues.
Another reason why I love FeedbackExpress is because of all the time-saving features it offers. For example, there’s a great feature that allows you to automatically send follow-up messages to customers who haven’t left feedback yet.
This is a huge time-saver because it means that I don’t have to manually send follow-up messages to each customer individually.
Lastly, I love FeedbackExpress because it offers comprehensive reporting features. With this tool, I’m able to track my progress over time and see which areas need improvement. This information is invaluable in helping me fine-tune my e-commerce operations.
FeedbackExpress has completely changed the way that I manage my e-commerce business for the better. If you’re looking for a tool that will save you time and help you optimize your operations, then you need to give FeedbackExpress a try!
FeedbackExpress Review New Update 2022
Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more. Learn more about FeedbackExpress
FeedbackExpress is now a part of the eDesk Feedback suite of products.
FeedbackExpress, the popular Amazon feedback platform, was acquired by eDesk in 2019. FeedbackExpress allows sellers to seek and promote comments and reviews in a safe and secure manner.
For over a decade, we have actively listened to and learned from our FeedbackExpress customers, and we have turned their greatest ideas into reality with our eDesk Feedback product.
The 100% compliant and automated system used by eDesk Feedback, which allows consumers to gather more feedback and reviews in a safe environment, has won the hearts of FeedbackExpress customers as well.
They also appreciate the fact that they can collect reviews across many platforms such as Amazon, eBay, Trustpilot, and Google My Business, which has the impact of driving conversions on their websites as well.
You might have questions like this for GeneratePress Review:
Why You Should FeedbackExpress? | FeedbackExpress Review
- This application can assist you in increasing the number of buyers who submit reviews on your website. As a result, your customers will have greater confidence in your brand and will have more knowledge to make a purchasing decision, which will result in increased sales.
- Real-time alerts assist sellers in responding swiftly to fresh reviews, thereby improving the overall buying experience for customers.
- With the help of FeedbackExpress, the seller may determine which messages are effective and obtain responses, have a high open-rate, and which messages result in unsubscriptions and unpleasant reactions.
Features Of FeedbackExpress Review:
Email Templates –
You will be getting a basic email and all the necessary points that can be covered through the email namely, Seller Feedback, Customer Service, or Product review.
There will be spaces that are left to be filled. You will also be getting links to the respective pages that need to be filled in by a customer in response.
Email Filters –
This is an amazing feature for helping the seller filter who will be getting the email.
A lot will be depending on the seller’s requirement i.e. customer service, seller feedback, product review.
This is an amazing feature as all those customers who chose to leave a negative review will not be receiving a follow-up email and will be blacklisted.
Payment Plan –
The best part is the flexibility in terms of the plans that can be chosen as per the specific needs of the users.
- Related Post- Review of FeedbackWhiz
Analytics and A/B testing
FeedbackExpress has a feature called A/B testing that enables users to create several variants of a single letter, eventually, distribute them across orders, and measure the open rate of each letter.
This allows users to determine the best time and weekdays to send letters in order to achieve the highest conversion rate. You will only need a few minutes to determine which alternative is the best, and after that, the system will perform all of the necessary calculations on its own.
After making a transaction, EU customers frequently inquire about receiving a VAT invoice. It is a highly time-consuming task to send them manually, particularly when there are a lot of orders to process.
Now all you need to do is fill in a few fields, and FeedbackExpress will take care of the rest of the work for you.
The Amazon invoice generator on FeedbackExpress will automatically compute your VAT rates across all EU marketplaces and for each order. Simply select the manner in which you would like to send client invoices: for all orders, orders with specific ASINs, or orders from specific marketplaces.
Inbox & manual emails
With this feature, you can monitor all of your Amazon buyer messages from across all marketplaces on a single page and respond to them as they come in.
There is no longer a requirement to manually monitor the Seller Central of each marketplace for fresh communications. You can also speed up the process of responding to common inquiries by using templates that you have previously produced on your own.
FeedbackExpress has some notable features that other tools don't have and this is what makes it an Amazon merchant's first love.
feedback express sending the youtube tutorials and asking for feedback.
The review tracking, since the review is more important than the feedback.
FeedbackExpress is the best amazon feedback software. Remove negative feedback. Increase your Amazon feedback rating. Get more product
Videos On Feedback Express Review
1. How To Setup Account Set-up On Feedback
This video is about the initial settings to be completed when you sign up for FeedbackExpress.
2. FeedbackExpress Dashboard how to use it
This video will introduce you to the FeedbackExpress dashboard and discover how to use it and what data it contains.
3. positive and disputing negative feedback On FeedbackExpress
This video will introduce you to reviewing positive and disputing negative feedback within FeedbackExpess.
4. Setting Preferences Of FeedbackExpress
This video is about how to set your preferences and account settings within FeedbackExpress.
5. How To Add a Channel On FeedbackExpress
This video will introduce you to adding a new channel to your FeedbackExpress account.
6. How to Use Smart Tags
This video will introduce you to smart tags, how to use and edit them for your own campaigns.
7. Product Review Campaigns
This video will introduce you to product review campaigns and show you how to set one up.
8. Seller Feedback Campaigns
This video will introduce you to seller feedback campaigns and show you how to set one up.
9. How to Get Negative Notifications via SMS
This video will show you how to get text notifications for negative feedback to your mobile/cell phone.
10. Reviewing Recent Feedback
This video will show you how to use the dashboard to review recent feedback.
11. Feedback Charts
This video will introduce you to the various feedback charts available in FeedbackExpress.
12. How to Sign up for a Paid Plan
This video will show you how you can sign up to a paid plan following your trial period.
Monthly Plans Between – FeedbackExpress Vs SageMailer (Feedback Express Review)
|Inbox & manual messages||YES||NO|
|The “Request a Review” button||YES||NO|
How Can FeedbackExpress Improve Your Amazon Business?
To be successful in selling on Amazon, you must ensure that Amazon’s customers are satisfied. That is what Amazon is concerned about. Over the years, they have earned the trust of their customers to the point where they are now the world’s largest retailer.
What this means for us sellers is that we must do whatever it takes to ensure that our seller accounts are in good health and that all of our metrics meet Amazon’s requirements.
This month, I’ve been testing FeedbackExpress in my second seller account to see if I could use it in my business to improve customer relations.
To summarise, I have been very impressed, and it ultimately achieves what it is intended to do: improve customer relationships, which leads to an improved relationship with Amazon.
Better Feedback Responses:
Well, it is the perfect platform for all those sellers who are interested in getting better feedback responses.
Thus, they get to earn the trust of the customers also with the increase in sales. This will ultimately have a positive impact on the seller’s product sales.
Get On-Time Alerts:
With the help of this software, the sellers will be getting on-time alerts. This will improve the entire customer’s experience with great ease.
Success of the Emails:
This is also an exciting feature as the sellers can now get to know about the failure or success of the emails.
Customers are repeatedly thanked for their positive feedback and at the same time, a product review can be asked.
- The biggest disadvantage is the fact that you do not get the flexibility to
- send multiple emails in the equivalent email group.
- Some of the users have faced some minor issues related to the platform.
How much is FeedbackExpress?
The cheapest plan for FeedbackExpress is $54 a month, but this only gives you 5,000 emails. For 25,000 emails it costs $143 a month and for 60,000 emails it costs $292 a month.
How does feedback express work?
Feedback Express is a tool that helps you get reviews. Reviews help your business on Amazon. You can start with a little time to set it up, but after that, it will automatically send emails to people who have bought from you and ask for feedback.
Do you offer templates? Can I set up a campaign in a different language?
Yes, they do. If you are not sure what to send to your buyers, feel free to use the templates in your FeedbackExpress account. They have been designed so that they comply with Amazon’s Terms and Conditions and will provide you with a great base to start from. FeedbackExpress encourages sellers to make adjustments and personalize them in order to get the best results. The templates within FeedbackExpress have also been professionally translated into German, French, Italian, and Spanish — so they are ready for any marketplace of choice.
Can I include images or videos in my emails?
When you sell products on the internet, you may want to send emails. Emails are messages that people can read on their computers or phones. FeedbackExpress is a program that will help send these emails to you.
You can choose to add pictures, files, and even videos when sending your email so that people know what your brand is all about.
When will the emails be sent? Can I choose this?
You can choose when you would like to send your email. You can choose based on order status (confirmed, dispatched, or delivered). For example, the seller below has decided to send an email three days after the order is delivered at the same time the buyer placed the order.
Why choose FeedbackExpress?
FeedbackExpress offers amazing features and is one of the most cost-effective feedback management tools on the market.
You can set up your account in no time, the software itself is super easy to use and you will automatically get a 30-day free trial. On top of that, their support team is great.
Don’t just take their word for it, check out what their customers are saying on Web Retailer.
Do you have any hidden features/fees?
You will not have any hidden fees or commissions with FeedbackExpress. You can see their prices on this page and what you will be paying each month.
How do the packages work?
The packages they offer are all the emails you want to send. You can add more marketplaces for free and create campaigns to start sending emails. If you need to change your package, you can do it. For example, if you have two Amazon US accounts and one Amazon FR account and wish to send an order confirmation email and seller feedback request for each order, on average you would have 2 emails per order x 500 orders on each US account and 1,000 orders on the FR account.
Why should I use your service if customers can opt-out of receiving messages?
You need to know that Amazon’s opt-out policy does not affect everyone. This means that people who want to find out about your products are not affected by the policy. The good news is that you can focus on only these people, and use FeedbackExpress for help. With their emails, they will be able to get you the best seller feedback and product reviews.
What if I want to cancel?
Here is what you need to do if you want to cancel. You can stop the service at any time with FeedbackExpress. They work on a month-by-month basis, so you can cancel whenever.
Why is Customer Feedback So Important on Amazon?
Amazon’s mission is to become “the company that cares more about its customers than any other on the planet, by providing a platform through which shoppers can locate and learn about products they might be interested in purchasing online.”
One thing that has always been essential to them has been reflected in their mission statement in the form of a focal point: the consumer.
Amazon looks at its seller feedback rating to determine whether or not third-party vendors are living up to the high expectations it has set for customer care.
Your feedback rating on Amazon is determined by the total amount of feedback received from Amazon customers over the course of the previous year.
If you want to increase your chances of getting selected for a portion of the Buy Box (and who doesn’t?!), you need to keep your feedback rating at or above 95%, and ideally, it should be over 98%.
Feedback Testimonials: FeedbackExpress Review
Frequently Asked Questions:
⚡How to Get More Amazon Reviews Legally?
There are some following ways to get more Amazon reviews legally. A review can easily increase the overall sales and encourage more people to give their feedback. You can create a mailing list and ask buyers to leave their reviews. In this way, you can collect feedback from various people. You can also use research tools for keywords. You can use social media platforms to boost the number of customer reviews.
✅ How to Get More Number of Product Reviews on Amazon?
In FeedbackExpress Review, you will understand how Amazon can help you in getting more product reviews on it. You should trust the automated follow-up system of Amazon. Make Use of the ‘Request a Review’ Button of Amazon to send an auto-generated email to their customers within four to thirty days of purchase for the review request. You can enter the Early Reviewer Program of Amazon that pushes purchasers to give feedback for the products. You can also enroll your product with the Amazon Vine Program.
👉 How Can FeedbackExpress Improve Your Amazon Business?
FeedbackExpress is an essential feature that integrates with Amazon to increase sales and reviews. The dashboard has a clean, easy, and user-friendly interface. Anyone can use that layout to navigate. Customer Campaigns are beneficial as they can allow you to set interactions with different customers for purchases. You can easily know information regarding customer satisfaction from their reviews. The payment Plan depends on the campaign size and its offered features. You can try this application for 30 days to know how it can improve your business.
🎉 How to Write Winning Product Titles?
You must write what your target audience likes. The title should connect you with your people. It must be in the right format, including proper name, description, etc. You must choose the right length with descriptions. A title should carry key features of the product and its benefits. You can also compare your products with other shoppers before buying them.
💥 How To Use FeedbackExpress?
In FeedbackExpress Review, it is relatively easy to use because it offers impressive features. It offers well-defined and ready-made templates. You can get notifications for negative feedback. An email automatically triggers after some days of the purchase. If you are getting negative feedback from a specific customer, then you can also blacklist that person. You can resend your emails to allow your buyers to provide feedback on the product. More reviews can increase your sales and profits.
✅ What is FeedbackExpress?
It is a feedback solution that helps sellers to operate and manage their reviews from the customers. It is a powerful cloud-based software with features like providing notifications, reviews, email templates, etc., from the buyers. You can set up the communication between the buyer and you. It can help you to find out the necessary needs of a customer. It collects reviews from the purchasers on your behalf through easy and automated product review requests.
⚡ Who Uses FeedbackExpress?
It offers a trial period for 30 days without asking for any credit card details and commissions. It can set up and integrate with other applications easily. You can get recommendations on Amazon forums by a friend, colleague, or family. It helps in achieving positive feedback from the customers. It will improve the feedback ratio of your products and make them famous. You can get notifications whenever you receive any negative feedback from the customers.
💲 How Much Does FeedBackExpress Cost?
The basic plan offered by the FeedbackExpress will cost you $39 per month, and $35 per month for annual payments. The medium plan offered by FeedbackExpress will cost you $88 per month, and $79 per month for annual payments. The advanced plan offered by FeedbackExpress will cost you $177 per month, and $159 per month for annual payments.
🏆 How to Get Positive Feedback on Amazon?
You can inform customers about feedback through emails. Automatic email request is another feature that helps in triggering emails to customers who purchased anything from your online store. You can also use paying slips to leave any message, or the seller can request the customer's feedback. The Buyer will respond to the request and give reviews. You can monitor your sales performance metrics.
💥 Will I recover my previous FeedbackExpress invoices?
Do not worry; after your account is transferred to eDesk, the Support Team will send you a copy of all your previous FeedbackExpress invoices for comparison.
🌴 How can I alter my course of action?
Click on your initials in the blacktop bar's far right-hand corner to access Settings and Company Settings > Billing. This screen allows you to add or change your schedule at any stage.
🔥 Where may I get a copy of my invoices?
Click on your name in the blacktop bar on the far right and then on Settings and Company Settings > Receipts. On this tab, you'll be able to download all of your previous month's invoices.
🌟 What is the procedure for canceling my eDesk account?
Only the eDesk account owner will have access to this screen; any other users will be denied access. You can cancel your eDesk account by navigating to Settings and Company Settings > Billing and then selecting Order Termination. The eDesk Team will then expeditiously process your submission.
🪵 How can I keep track of product reviews?
Due to a significant update in Amazon's Terms of Service, eDesk does not support tracking Product Reviews.
🚀 Where will I find the percentage of messages that have been opened?
You will not be able to see a percentage of messages opened for your feedback rules in eDesk, but you will have access to more precise details, reports, and feedback statistics through the Dashboard.
- Tactical Arbitrage Review: Is This Amazon Tool Worth It?
- Aura Repricer Review | Is It The Fastest Amazon Repricer?
- ScanPower Review
- Top 5 Best Free Amazon FBA Calculator Review
- Zen Arbitrage Review: Does It Actually Work? (Honest Review)
FeedbackExpress Real Customer Review & Testimonials
Conclusion: FeedbackExpress Review 2022 | Is This Amazon Seller Tool Worth?
FeedbackExpress is known as the ultimate platform for the sellers for the purpose of boosting their sales.
This happens by asking for feedback from the buyers or product reviews.
With the help of this amazing platform, it is now possible to track the positive as well as negative feedback.
Features: Scans the web and gathers reviews from multiple sources. Then combines it into one single page so you can get up to date view of what is popular and what is not.
Advantages: One click review system that gives you quick feedback for your products. They love the fact that they can gather reviews across Amazon, eBay, Trustpilot effectively increasing conversions on their webstores too.
Benefits: You don’t have to spend time or money on hiring a developer or designer when you can easily manage your website yourself with Feedback’s 100% compliant system for gathering more feedback and reviews safely.
At the same time, negative reviews can be easily blacklisted. Go for FeedbackExpress if you are serious about getting an improved seller rating.
This, in turn, means improved product visibility and winning the buy box.